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    Have a question? You may find an answer in our FAQs.

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    CUSTOMER SERVICES

    Call Us: +44 116 318 3592

    Mon-Fri: 9:00 am - 6:00 pm
    Sat: 9:00 am - 4:00 pm
    Sun: 9:00 am - 2:00 pm

    info@mroffice.com

    DELIVERY

    Instant Digital Delivery. Our unique licence delivery system allows for instant access to software activation key.

    PAYMENTS
    Accepts the following payment methods:

    Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

    PayPal: Shop easily online without having to enter your credit card details on the website.

    RETURN POLICY

    Unused software licences returned within 14 days of their original delivery date will be eligible for a full refund or store credit.

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    HERE TO HELP

    Have a question? You may find an answer in our FAQs.

    But you can also contact us:

    CUSTOMER SERVICES

    Call Us: +44 116 318 3592

    Mon-Fri: 9:00 am - 6:00 pm
    Sat: 9:00 am - 4:00 pm
    Sun: 9:00 am - 2:00 pm

    info@mroffice.com

    DELIVERY

    Instant Digital Delivery. Our unique licence delivery system allows for instant access to software activation key.

    PAYMENTS
    Accepts the following payment methods:

    Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

    PayPal: Shop easily online without having to enter your credit card details on the website.

    RETURN POLICY

    Unused software licences returned within 14 days of their original delivery date will be eligible for a full refund or store credit.

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    Delivery

    • Instant digital delivery on all software.
    • Our unique licence delivery system allows for instant access to software activation key. Once the customer makes payments and passes any fraud checks required the licence will be made available in the account area and sent to the registered email address.
    • In some cases, if you did not receive the licence key instantly its most likely is because your order is getting manually reviewed by our customer service team to protect against online fraud. It should be usually cleared within few hours. If we require any further information, we will contact you via email.

    Returns And Exchanges

    Unused software licences returned within 14 days of their original delivery date will be eligible for a full refund or store credit. Once we receive your return request, we will send you a confirmation email. After that, we will check the status of the licence and issue a full refund within 10 working days. Refunds will be charged back to the original form of payment used for purchase. If you paid with a credit card or PayPal, it may take a few working days for the amount to appear back in your account depending on your bank processing time. 

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